Delivery

It is not possible to open the package on the door or return it on the spot with the courier. If you face any problem, you can return it as per our return policy.

Delivery in Egypt

We offer convenient delivery to any address within Egypt. Follow these simple steps to get your order delivered:

Select Your City: At the Checkout page, choose your city from the destinations drop-down menu. This ill display the available delivery options and charges for your destination.

Guaranteed Delivery: We guarantee delivery within 3-7 business days from the moment your order is accepted.

We will not contact you to confirm the order, please note that we will contact if there is any problem that will affect moving forward with your order.

Shipping Charges: Free shipping on all orders paid by deb/credit card or installments above 700 EGP, Orders below 700 EGP are subject to +20 EGP shipping Fees across Egypt.

Cash on Delivery Orders around Egypt (+ COD Fees 20 EGP) apply on all Governorates.

Please note that COD Fees "+20 EGP" will only show on your confirmation message after check-out and the E-invoice sent to your email. Please make sure to view the final amount you are asked to pay to the courier (final amount is mentioned on your e-invoice). 

Minimized Delays: We work closely with our shipping partner to minimize any delays and ensure a smooth delivery experience for our customers.

Order now, pay online and enjoy a hassle-free delivery to your doorstep anywhere in Egypt!

International Delivery

we offer shipping to countries worldwide! Simply place your order, pay It online, and we'll deliver it to your doorstep, no matter where you are. 

      Important Note:

• Payment methods: International orders must be prepaid to begin processing your order
• Shipping Charges: Shipping charges are calculated based on your country and the weight of your order. You can view the estimated shipping cost at the checkout before completing your purchase

• Customs Charges: Please be aware that you may be charged for handling fees and taxes as your order passes through customs. Any charges on a package must be paid by the person receiving the parcel. These charges are imposed by your country's customs authorities. MITCHA has no control over these charges, we are not able to pay these charges for you or refund any of these charges. 
• No Returns: Unfortunately, we are unable to accept returns for international orders. We apologize for any inconvenience this may cause.

Customer Support: If you encounter any issues with your international order, our customer service team is here to help. Contact us via email at customercare@mitch.com

Shop now and enjoy worldwide delivery with us!