Delivery
Delivery is always hassle-free with MITCHA with the following options:
Damages and issues
Please inspect your order within 24 hours from delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Deliver to any address in Egypt
For deliveries within Egypt, simply select your city from the destinations drop down menu at the Checkout page to display the available delivery options and charges for your destination.
We offer guaranteed delivery within 3-7 business days.
Delivery time is calculated from the moment an order is accepted. We work closely with our shipping partner to minimize any delays on our customers.
International Delivery
We now ship to the following countries: United Arab Emirates, KSA, Lebanon, Qatar, United States of America, Kuwait, Bahrain, Jordan, Oman
* Please note that international shipment may be custom to extra charges.
Receiving your order
Tracking your order
Once your order has been confirmed, you will receive an e-mail confirmation with your order details. You may also log-in to your MITCHA account and follow your delivery by selecting My Account, followed by Order Status.
Delivery time is calculated from the moment an order is accepted.
We work closely with our shipping partner to minimize the potential impact of custom delays on our customers.
* This option is available for purchases made by electronic payment only and does not apply to purchases made by cash on delivery.